Terms And Conditions

IDAT Terms and Conditions

These terms and conditions apply to IDAT tests in all locations. It is the responsibility of all test taker and his/her guardian for those 18 to be aware of the test terms and conditions. The Test Taker Handbooks that apply to IDAT, IDAT Concise, IDAT Secure 360 and/or are specific to a certain school are to be read and considered to part of the test terms and conditions.

REGISTRATION

All registration information for booking a test must be completed in full, with accurate and up-to-date information.  Should any information change before the test date, it is the student or the guardian’s responsibility to update the test centre before the day of the test.  Students must provide relevant and valid identification documents to the IDAT.  Students who fail to provide valid identification withing 24-hours of testing will not be allowed to take the test and will not be eligible for a transfer or refund.  If you have any troubles with ID or cannot upload it, send an email to info@idat.org.   Students who provide false or inaccurate information will not be allowed to take the test and will not be eligible for a refund or transfer.

Any student who registers for a test but does not arrive on test day and will not be eligible for a refund or transfer.

For the IDAT Concise English and IDAT Concise Total, schools must register students for this test.  No student can directly register or take this test.  It must be registered by a recognised school partner through the school booking portal.  Only the registering school will receive results. 

Students taking the IDAT Concise English and IDAT Concise Total can register for an account to practice and prepare for the test.  Note that preparation for the test in the online portal is for the IDAT test and not the IDAT Concise English and IDAT Concise Total.  All tests follow the same curriculum and outcomes, but the speaking, listening and writing for IDAT Concise English and IDAT Concise Total will be in a slightly different format. 

Students under 18 years of age, require parental permission to register for the test and IDAT reserves the right to contact the parent at the provided details to confirm permission.  Should permission of a guardian be in doubt, the student may not take the test.

Both the IDAT Secure 360 and in-person proctored tests must adhere to IDAT’s stringent proctoring, rules, terms and conditions.   The IDAT Concise English and IDAT Concise Total is proctored in schools by qualified school teaching staff or video proctored using IDAT Secure 360 methods, but without a live proctor.

IDAT Concise English and IDAT Concise Total results will be issued immediately following test completion. 

As the IDAT Secure 360 allows students to take the test in the security of their own home, without risk of infection, personal contact or ill health risks, it is often preferred to students going into tests centres. 

IDAT Concise English and IDAT Concise Total students using videoed IDAT Secure 360 technology are entirely responsible to make sure that the set-up and system are working according to the IDAT conditions and IDAT set-up guidelines.  Any test wherein the set up is not done correctly, will not have results officially recognised or issued and the school will forfeit the used test code.  There is no refund available and it is the responsibility of the school and the guardian of the student to follow the stringent IDAT Secure 360 set-up guidelines. 

It is the responsibility of the guardian and student to ensure they can meet the equipment and internet requirements when booking an IDAT Secure 360 test on the website (www.idat.org). Additionally, the student/guardian must accurately complete the system trial as outlined in the booking email.
 
If the student is unprepared for the test, including failure to set up the required equipment, the test will be cancelled, and the student will not be eligible for a refund or credit. If the test cannot be taken due to unstable internet on the day, the test will be rescheduled at no extra cost, provided the issue is resolved. However, rescheduling is only allowed once. After that, if the test cannot be completed, the test fees will be forfeited, and the student will need to pay for a new test and rebook.
 
Rescheduling is only permitted on scheduled test days that are available. If a specific test day is required as special consideration, this will incur an additional fee of $100 USD to cover proctoring and supervision outside of regular office hours.
 
The requirements for an IDAT Secure 360 test are as follows:
  • A laptop or desktop computer
  • A secondary device such as a smartphone or tablet
  • Windows 7, 10, or 11, or a Mac with up-to-date iOS
  • At least 4GB of internal memory
  • HD camera
  • Headphones with a microphone
  • Secure, stable, high-speed internet with a minimum of 50Mbps upstream bandwidth

In places where the students have secure and fast internet, the IDAT Secure 360 will be the preferred way to proctor the IDAT, unless a receiving school indicates another preference.

IDAT stands behind the integrity and security of the IDAT Secure 360 and the reliability of the test results.

IDAT Concise English and IDAT Concise Total conducted via IDAT Secure 360 video proctoring will have provisional results released immediately following the test completion.  These results are sent to the school.  Within 72 hours of test completion the video will be reviewed, and tests will be made official or rescinded.  Test results will be rescinded if the at home system has not been set up according to guidelines or if the student has breached the test terms and conditions in any way.

IDENTIFICATION REQUIREMENTS

Provide proof of identity (valid and original passport or National Identity Card) on the test day that matches registration details exactly.  Contact the test centre or IDAT administration before the test to confirm which type of identity document is accepted.  Students must provide relevant and valid identification documents to the IDAT.  Students who fail to provide valid identification withing 24-hours of testing will not be allowed to take the test and will not be eligible for a transfer or refund.  If you have any troubles with ID or cannot upload it, send an email toinfo@idat.org.   

Students taking the test outside their own country MUST use a passport.  If the identity document does not match the registration information provided exactly.  Students must remove any covering from their face for the test to confirm facial recognition.

For the IDAT Secure 360 tests, student must follow all set up guidelines provided for the IDAT Secure 360.  Failure to do so, will negate test results. 

ARRIVAL TIMES

Arrive at the test centre before the scheduled start time.  Students are requested to arrive at the test centre 20 minutes before test time.  If the student arrives late, the student will not be allowed to take the test and will not be eligible for a refund or transfer.

IDAT Secure 360 students should set up their computer and smart device at least 20 minutes before test time.

TEST CONDITIONS

YOU MUST

Leave all personal belongings in the designated belongings area of the test centre.  NO personal items will be allowed into the test and no smart devices (including watches) may be worn.  Paper, pencils and water will be provided to the student by the test centre.  Water can be provided upon request during the test if required.

If taking the IDAT Secure 360, you must remove everything from your area of sight and reach that could assist with the test.  No one else can be in the room when you take the test.  If the proctor asks you to move or shut something off, you must do so.   It is the online proctor’s discretion to decide if you are breaching the test conditions in any way. You must inform the proctor via the online chat if there are any connectivity or issues affecting your test.  You must do so at the time of testing. 

Speak only to the test proctor for confusion or questions.  You cannot speak to anyone else in the testing room.  Raise your hand to speak to the test proctor.

For IDAT Concise English and IDAT Concise Total, if any technical problems occur during the test this will be the onus of the student and family completing the test.  No refund will be issue for any technical difficulty that is not the fault or responsibility of IDAT. 

Leave all test materials including extra paper used in the test room at the completion of the test.

For the IDAT Secure 360, you are asked to destroy all notes and extra paper used at the completion of the test.

YOU MUST NOT

You must not engage in any form of deception or malpractice which may damage the integrity or security of the IDAT. You cannot cheat, attempt to cheat, bring in outside notes, help another student, talk to another student, impersonate another student, copy work from anywhere, take materials out of the room or share materials, disrupt the test, or attempt to alter data or results of the test. You cannot take screenshots or record any part of the testing with videos, camera or audio recording devices.  Any student or family member of the student engaging in malpractice will not be allowed to complete the test and will not receive a result. This student will not be eligible for a refund for any fees paid. The student may be banned from taking future test and be liable for legal actions.

CANCELLATIONS AND REFUNDS

Students may cancel their IDAT test booking with a minimum of 7 business days prior to the scheduled test. To cancel the test, send an email to info@idat.org and inform of your booking name, booking number and reasons for cancellation.

With more than 7-days’ notice, credit will be given for another test to be booked, but no student is eligible for a refund. With less than 7 days’ notice the student is not eligible for credit or refund. If there are medical or extenuating circumstances, they may be considered on merit or compassion by writing to info@idat.org with “Test Cancellation” in the Subject line. Any refund considered will be minus a 20% administration fee and subject to bank fees and currency rates.

You may be asked for medical certificates or further evidence in order to be considered for compassionate consideration.

Please note that IDATSS and IDAT tests that are registered and paid for by schools may have differing cancellation or refund policies, which are informed to students and parents on the unique webpage with information for individual schools and locations.

TRANSFER OR CHANGING TEST DATE

Students may postpone or change their test booking by retrieving online bookings and making change requests within 7 business days of the scheduled test.

Please note that IDATSS and IDAT tests that are registered and paid for by schools may have differing change policies and fees, which are informed to students and parents on the unique webpage with information for individual schools and locations.

RESULTS

IDAT Results:

All results are valid for up to 12 months from the date of released result.

Results are available to students within 2 working days of completing the test.  With international holidays, please note that non-working days will be considered to be  national holidays in Australia, China, USA and Canada.  Any student requiring results in a shorter time frame can submit a request by writing to info@idat.org with “Test Results Urgent” in the Subject line.  The IDAT administration makes no guarantees to deliver test results before the 2 working days have passed but may (for an administration fee of $100) be able to deliver results within a shorter time frame.  This is not guaranteed as it is subject to availability of IDAT educational staff to grade and consider the qualitative skills of the test.

The student must login using facial recognition to view results.  From the date of test result issuance, the student can login and enter the details of up to3 schools that may view the official results online.  Students have 6 months to enter the details of 3 schools.  These results will ONLY be sent to schools, and IDAT reserves to the right to refuse sending results to any email or person who DOES NOT legitimately represent or work for an educational institute Schools viewing results may view the student interviews and sample writing with a one-time only login.  There will be a confidential printable results page that is the same as the student views online for the schools to keep for student records.

Note:  There are some schools that when you apply for them, you waive rights to use this test to apply for other schools or to see any of your own results.  This change of terms and conditions will be informed to the student upon purchase.  There may also be notification of the release of any prior test activity to be released to that school.  This information and change of tests conditions is informed to the students upon purchasing and students can choose not to apply to schools which have these stipulations.

No results or interviews are to be downloaded and shared.

Students who wish to send the results to more than 3 schools, may click the link on their results page and will need to pay $50 per extra school to view the results.  This must occur within 6 months of result issuance.

 

IDAT Concise English and IDAT Concise Total Results:

IDAT Concise English and IDAT Concise Total will have results issued within 60 minutes of test completion.  These are automatically generated by the IDAT system and sent to the registered school.

IDAT Concise English and IDAT Concise Total conducted via IDAT Secure 360 videoed proctoring will be issued as provisional and reviewed within 72 hours of completion to be made official or rescinded, if terms and conditions have been breached.

RESULTS APPEAL

Within 5 business days of receiving test results, students may appeal the results and submit for remarking.  The request must be submitted in writing to info@idat.org with “Test Appeal” in the Subject line.  

The Appeal fee is $200 per test for remarking and the entire test will be submitted for remarking.  This process may take up to 10 business days to complete.  Should any changes or revisions be made to test score, there will be a reissuance of results.  The new results will be subject to the same terms and conditions as the original results and may be sent to up to 3 schools.

CANCELLATION OF RESULTS

All results will be cancelled and removed from the IDAT system 6 months after results have been issued as they are no longer valid.  Cancelled results means that students cannot access or share results in the online portal.

IDAT reserves the right to cancel any IDAT Results deemed to be invalid, fraudulent, the result of malpractice and/or showing any irregularity.  Any Results pages that are printed and circulated to schools without the school login may result in the student having results cancelled.  The only valid results pages are the ones retrieved online by the schools themselves.

IDAT reserves the right to cancel results of any student or guardian who engages in any activity that affects the validity of the test results, test conditions. This can also mean a student will lose the privilege to take the IDAT Secure 360 and may be required to attend a test centre.

Students who are deemed to have breached test terms and conditions may also be refused IDAT access in future.

When results have been cancelled the student will not be eligible for a refund or transfer.

This is the sole decision of IDAT and the decision is final.

EN